Customer Experience

A powerful guarantee and your sales will skyrocket

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Do you ever feel hesitant when you're about to buy something?  Wonder if it'll work?  What if you don't like it and want to give it back?  What if it breaks? 

All these feelings are quite normal and but barriers between you and the sale. 

In short, you want to feel safe when you buy something.  Safe in the knowledge that should something go wrong, or you just change your mind, you can get your money back. 


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Last Updated ( Friday, 17 October 2008 00:22 ) Read more...
 

Why should anyone buy from you?

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In sales, one of the fundamental questions you need to ask yourself is, "Why should someone buy from me rather than my competitors?" 

If your business is a "same as" or perceived as a commodity, why would someone choose you? 

Answer:  It's all in the perception. 


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Last Updated ( Friday, 17 October 2008 00:39 ) Read more...
 

How much money are you leaving on the table with each customer?

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One of the dictums of sales is "never stop selling until the customer says no".

Now some of you might be thinking, "used car salesman", so let me explain. 


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Last Updated ( Tuesday, 16 June 2009 06:52 ) Read more...
 

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